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Asked 3/14/2011

Anyone have AT&T DSL Internet & experiencing problems today?

Does anyone have AT&T DSL Internet? Anyone experiencing problems?

I have been experiencing problems for the last 4 days. Tech support came out claimed to fix it, same thing not working. Even came in my home free of charge, told me a filter was broken, I got a new one and still isn't working. THEN, today they claim that my phone line and internet is broken again and coming out again. Bunch of BS, anyone else experiencing problems?

 
 
 
 
 
Answers

Answer 1/3 - Submitted 3/15/2011

If you have any networking experience, or know a friend who does... I would say you should try to run a new line from your "demarkation" point, where your phone line comes into the house, and use that to go into your modem.

Unplug all your phones from your phone line and see if your DSL will run with the modem being the only thing connected, no filters or anything. I used to do that when doing networking support and it 99% of the time weeds out the problem. After that, you can do a trial and error while connecting each other phone at a time to see when/if it goes off again.

Hope that helps!

 
 

Answer 2/3 - Submitted 3/20/2011

Thanks.
Still not the problem, its outside problem. Their 4th time coming out this Tuesday, they are on my last nerves!

 
 

Answer 3/3 - Submitted 3/21/2011

Gotta love the ISP :).. Luckily that was my problem, I believe I had a faulty inside wire connected to a phone. Sorry to hear you are pretty much at the mercy of AT&T right now. You can try to ask them to put you on another switch of theirs, usually that can help as well. Good luck!

 
 
 
 
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